Starting your Re-design Process? Ask the Audience!
So, you've decided to embark on an organisation re-design – what next? Well, you are going to need to decide on a design team to create a design, and they will need data, input and perspectives to work with. So you although you, like many of our clients, might like to jump straight to the answer, you will need an inquiry/discovery process, which involves asking people for their perspectives and input into the current state and what could be improved. In this blog we explain why you need to interview people, who and how many to speak to, and what you should ask them.