Can you NOT communicate?
I recently re-read Paul Watzlawick’s classic book Pragmatics of Human Communication. For those of you who don’t know his work, many of his ideas have influenced paradoxical theories of change and family systems theory. In the book he outlines a number of principles of human communication. We can argue that much of what happens in organisations is communication. Underneath the labels such of ‘leadership’, ‘strategy’, ‘change’, ‘structure’, ‘culture’ are in fact patterns of communication.
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