Putting our insights to good use, our bite-sized blogs give leaders our latest thinking on strategy, organisation design, executive team development and culture change as well as other musings.

The problem with contracting: how to get it less wrong

The problem with contracting: how to get it less wrong


While we’re all pretty well versed in contracting on tasks, deliverables and outcomes we’re much less comfortable with contracting around roles. And yet, in the absence of a good enough contracting, we are often left flailing, trying to find a safe place to work from, keen to deliver on the task we’ve signed up to, but ill-equipped to do so. Of course, contracting on roles typically requires an honest conversation about what’s needed, what each of us might be up for, and what’s possible in the current context, given power, politics, organisational culture, history and a whole load of other fun stuff.

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Starting your Re-design Process? Ask the Audience!

Starting your Re-design Process? Ask the Audience!


So, you've decided to embark on an organisation re-design – what next? Well, you are going to need to decide on a design team  to create a design, and they will need data, input and perspectives to work with.  So you although you, like many of our clients, might like to jump straight to the answer, you will need an inquiry/discovery process, which involves asking people for their perspectives and input into the current state and what could be improved. In this blog we explain why you need to interview people, who and how many to speak to, and what you should ask them.

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How did we get back here, again?

How did we get back here, again?


The anthropologist Gregory Bateson’s phrase “the difference that makes a difference” has a powerful and intuitive resonance.   He was talking about how a ‘difference’ can represent information that helps us see a situation from a different angle.  This can reveal new possibilities for understanding or acting. Bateson’s idea draws attention to how in a complex system a small change or shift can have a ripple effect, bringing about other shifts and changes. Even subtle differences or changes can lead to profound shifts.   

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Ready for re-design in 2023?

Ready for re-design in 2023?


It’s the time of year when we look back and make sense of the work we’ve been doing with the benefit of a bit more perspective. Much of our focus this year has been on helping organisations more purposefully organise so they can better achieve their goals.  It’s likely that the need for restructuring and re-designing will only increase in 2023. If you think this might be in your in-tray in the new year, you might like to add our practitioner research into organisation design to your Christmas reading list.

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Do you do resilience and well-being work?

Do you do resilience and well-being work?


I was asked this twice last week by two of the least fluffy senior male execs I know. I imagine the question arose because many people close them are struggling. Knowing them as I do, they want to care for and support individuals. They also will be noticing that this isn’t just one or two individuals and that something is happening that is more systemic.

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There’s no sexism here right?

There’s no sexism here right?


So started the day. “We saw a pretty girl.” It’s been a long time coming. A company going through a radical transformation – a real one – where the way they work together, talk to each other, share information and make decisions is actually visibly changing.

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Thinking about restructuring?

Thinking about restructuring?


It is by no means business as usual for anyone during this crisis period. While the impact varies from individual to individual, we are all living with less certainty, often more anxiety, and questioning some of the taken for granted in our lives.

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Starting an organisation re-structure? 10 ways to get it right.

Starting an organisation re-structure? 10 ways to get it right.


It is still by no means business as usual. While the impact of the pandemic has varied from individual to individual, we are all living with less certainty, often more anxiety and questioning some of the taken for granted in our lives.

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What words should we use?

What words should we use?


In our work with culture and transformation, we often talk about the importance of narrative and metaphor. In fact we wrote a report about this just recently. So it’s always pleasing when what we say is illustrated by others – in this case by Greta Thunberg in particular. If you managed to miss her speech to the UK parliament here it is.

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Why Work?

Why Work?


Christmas has been and gone, January - dry or otherwise- is well and truly underway and New Year’s resolutions are starting to fade. Noses back to the grindstone then. So why work? It’s a question worth asking. Bills to pay? Clearly a driver for most of us.

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